FAQ
1. How long does shipping take?
We offer multiple shipping options:
- Express Shipping (3–6 business days): $20
- Free Shipping (7–14 business days): $0
- Free Standard Shipping (7–14 business days): $10
Delivery times may vary slightly depending on your location.
2. Do you ship within the United States?
Yes! We currently ship across the United States.
3. When will my order be processed?
Orders are typically processed within 1–3 business days after payment confirmation.
4. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email.
5. What if I entered the wrong shipping address?
Please contact us immediately. If your order hasn’t been shipped yet, we’ll update the address for you.
6. What is your return policy?
If you receive a damaged or incorrect item, please contact us within 7 days of delivery. We will assist you with a replacement or refund.
7. Are your keychains durable?
Absolutely. Our keychains are made from high-quality materials designed for daily use.
8. Can I buy your products as gifts?
Yes! Our keychains make great gifts for friends, family, and special occasions.
9. Do you offer discounts or promotions?
We occasionally run promotions. Be sure to check our store or sign up for updates.
10. How can I contact customer support?
You can reach us via email anytime. We aim to respond within 24–48 hours.